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Featured articles

• What payment methods do you offer? Can I pay with a credit card?
• List of User roles and rights
• Our Chat Commands!
• Send a REPORT/FEEDBACK
• How to setup XSplit Software
• How to setup Streamlabs OBS

Getting Started

• I am not receiving the email to verify my account.
• Send a REPORT/FEEDBACK
• How to setup XSplit Software
• How to setup Streamlabs OBS
• How to setup Open Broadcaster Software (OBS)
• Where to contact support

Livestreaming

• Why are some of the streams not loading?
• Failed to connect to server [OBS Error]
• Mature Content
• Gaming Mode
• Commission Mode
• Chat overlay in OBS Studio

Account

• I still have problems activating my account.
• I could not upload my avatar.
• What happens to the recordings if I cancel my membership?
• How to manage Recordings?
• I forgot my password/username!
• My account has been deleted?
• My account has been banned?
• I want to delete my account!

Chat

• What can you do in the chat?
• List of User roles and rights
• Our Chat Commands!
• Is it possible to pop out the chat?
• Is it possible to disable Whispers?
• Can I disable chat for selected user roles?
• Can I have custom emotes?
• Messages aren't showing in the chat
• View all articles in “Chat”

Basic & Premium membership

• What payment methods do you offer? Can I pay with a credit card?
• Can I upgrade my account from Basic to Premium?
• How can I cancel my Basic/Premium membership?
• Can I buy a Premium/Basic Membership for someone else?

Channel

• Can I change my channel name more than twice?
• How to become a verified user?
• How to use panels in the channel description.
• How does a streamer set which emotes subscribers have access to?
• How do I set my channel to private?
• What can I customize in my channel?

Subscriptions

• What exactly is a subscription?
• How much is a subscription to a channel?
• How can I cancel my subscriptions?

Mobile

• Why can't I view my follows or certain streamers?
• Can I stream directly from my phone?
• I can not watch mature content on the mobile app?

Follows

• Why can't I see my follows in the app?
• Why don't I get a notification as soon as someone is live?

API

• How do I access information about users?
• Why can't I access X information?
• I'm getting a gateway timeout!
• The documentation's authorize button doesn't work properly!
• How to use the API?
• How do I request in formats besides JSON?
• Where can I find full API documetation?
• How does OAuth2 work?
• View all articles in “API”

Notifications

• I don't get any notifications?! [GMAIL]
• Can I disable Follower online notification?
• Can I disable new follower notification?