Picarto.TV – Help Center & FAQ

About Us
Terms
Privacy Policy

Getting Started

2

How to setup Open Broadcaster Software (OBS)
How to setup XSplit Software

Payouts & Revenues

3

Reporting obligations of digital platform operators DPI/DAC7 Explained
Subscriptions and Kudos payout on Picarto.TV
When do i get my revenues payed out?

Kudos & Tipping

2

Quick Guide to start tipping with Kudos
The Chest Quest

Widgets

3

How to add widgets to OBS
Alert Box
Tip Ticker

Channel

8

How to use panels in the channel description
How does a streamer set which emotes subscribers have access to?
Can I change my channel name more than twice?
How to become a verified user?
What can I customize in my channel?
How do I host other channels?
How can other channels host me?
How do I set my channel to private?

Account

8

I still have problems activating my account.
I want to delete my account!
My account has been banned?
My account has been deleted?
I forgot my password/username!
How to manage Recordings?
What happens to the recordings if I cancel my membership?
I could not upload my avatar.

Chat & Command

12

Messages aren’t showing in the chat
Can I disable chat for selected user roles?
Is it possible to pop out the chat?
Chat overlay in OBS Studio
Picarto Chat Commands
List of User roles and rights
What can you do in the chat?
Is it possible to disable Whispers?
Can I have custom emotes?
My Chat got stuck and won’t autoscroll anymore?
Are there any other options for me to stop someone from entering my chat?
I was banned during a multistream sesson?

Reporting & Feedback

2

Send a Report or Feedback to us
How to contact the Picarto Team?

Subscriptions

3

What is a subscription?
How much does a subscription to a channel cost?
How can I cancel my subscriptions?

Followers & Connections

2

Why can’t I see my follows in the app?
Why don’t I get a notification as soon as someone is live?

Livestreaming

7

Commission Mode
Gaming Mode
Why are some of the streams not loading?
Failed to connect to server [OBS Error]
Mature Content
Why is WebRTC / low latancy streaming not available in the Player?
How to enable WebRTC / low latency streaming on Picarto

Notifications

3

[GMAIL] I don’t get any notifications?!
Can I disable new Follower notification?
Can I disable Follower online notification?

Messaging System and DMs to Artists

1

How do I start a conversation?

API & Development

9

How do I access information about users?
Can I embed videos?
How does OAuth2 work?
Where can I find full API documetation?
How do I request in formats besides JSON?
How to use the API?
The documentation’s authorize button doesn’t work properly!
Why can’t I access X information?
I’m getting a gateway timeout!

Picarto App

3

Why can’t I view my follows or certain streamers?
I can not watch mature content on the mobile app?
Can I stream directly from my phone?

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Picarto.TV – Help Center and FAQ Area
Notifications

Notifications

[GMAIL] I don’t get any notifications?!
Can I disable Follower online notification?
Can I disable new Follower notification?

Picarto.TV – Help Center & FAQ

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